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The San Diego Natural History Museum is an Equal Opportunity Employer.

Visitor Services Associate, Part Time Temporary

The San Diego Natural History Museum is seeking enthusiastic and friendly part time Visitor Services Associates (VSA’s) for the exciting exhibition The Discovery of King Tut, opening October 11, 2014. VSA’s provide Museum guests an unparalleled customer service experience in a fast-paced educational and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor.

Areas of responsibilities may include:

  • Greeting guests of the Museum.
  • Stationed at the Admission Desks selling admissions, memberships, and programs.
  • Stationed at one of the Audio Tour kiosks, distributing and demonstrating equipment.
  • Stationed at the exhibition photo experience, taking and/or editing photos.
  • Stationed at the Museum’s giant-screen theatre, assisting guests with seating and 3D equipment.
  • Provide consistent and excellent customer service to visitors, members, and staff.
  • Other general visitor services duties, including but not limited to: Describing Museum exhibitions with interest and accuracy; monitoring the cleanliness of exhibitions throughout the day; answering incoming phone calls professionally; and, keeping up-to-date on current promotions, programs, and procedures

Qualifications:

  • The top qualification required is a friendly personality with a visitor-focused attitude and a commitment to creating a welcoming and fun atmosphere for the Museum's visitors.
  • Professional demeanor, reliable, and hardworking.
  • A background in customer service, hospitality, or retail with experience in cash handling is desirable.
  • Familiarity with Balboa Park a plus.
  • Must be able stand and communicate verbally for the majority of each shift.

Weekends, holidays, and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day. This is a part time, temporary position through April 26, 2015 with weekly hours ranging from 16 – 28 hours. VSA’s enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo.

Please send resume and cover letter to hr@sdnhm.org.  No phone calls or drop-ins, please.

9/15/2014