Employment

Available Positions

Accountant
Special Events Staff 
Security Officer
Membership Manager


The San Diego Natural History Museum is an Equal Opportunity Employer.

Interested in becoming a volunteer? View our current needs .

Accountant

POSITION SUMMARY:

Under the supervision of the Controller, maintains financial reports, records, and general ledgers. Research accounting variances, ensure compliance with accounting procedures, and help create efficiencies within the accounting department.

GENERAL RESPONSIBILITIES:

  • Assist Controller with daily, monthly, and year-end operations of the accounting department
  • Prepare general ledger journal entries and account reconciliations
  • Analyze transactions, explain variances, prepare schedules, and provide support for annual financial audit, 990 filings, and budgets
  • Assist with accounts receivables, accounts payables and cash deposits
  • Maintain fixed asset depreciation schedule
  • Prepare monthly financial reports for museum managers
  • Provide accounting support for other job duties as assigned

CANDIDATE PROFILE:

  • Bachelor Degree in accounting from four-year college or university
  • Minimum of five years of related experience
  • Knowledge of Blackbaud’s Financial Edge accounting software or Sage MAS90
  • Strong general ledger and fund accounting experience, with excellent knowledge of GAAP
  • Superior attention to detail and ability to insure compliance with internal policies and procedures.
  • Strong knowledge of Excel and other analytical tools.
  • Strong written and oral communication skills.

Qualified applicants, please send your resume and cover letter, including salary expectations to igarcia@sdnhm.org. No phone calls or drop in visits.

Special Events Staff

Our special events department is seeking for a passionate mission supporting Special Event Staff. She/he will be responsible assisting with the load-in and load-out of events, assisting in the set-up and break-down of Museum events, assisting in ensuring the safety of the Museum, having a Museum presence. This position requires the coordination of on-site event activities, including working with vendors, clients and guests. Hours are determined on as-needed basis.

 Major Responsibilities:

Event Presence

  1. Reviews work order and becomes familiar with purpose/type of event, timeline/agenda of the event, as well as diagrams for each location.
  2. Communicates with on-site Event Manager, Director of Events, or Special Events lead.
  3. Assists with set-up and break-down of events.
  4. Follows designated directions from on-site Event Manager, Director of Events, or Special Events Lead.
  5. Maintains museum presence while guests and vendors are inside the facility.
  6. Provides post-event feedback to Event Manager.

Museum Safety and Cleanliness

  1. Assists to ensure that Fire, City, Police, Park and Alcohol and codes are being followed to ensure that Museum is operating within the law.
  2. Be prepared to evacuate guests if necessary.
  3. Works with Building Operations at the end of the event to ensure that all exhibit areas/items are returned to regular for the Museum to open the next day.

Vendor Load-in and Load-out

  1. Ensures that only appropriate vendors access loading areas.
  2. Follows wristband procedures as vendors arrive for load-in and when vendor crew returns for load-out.
  3. Stops unauthorized vendors or Balboa Park guests from entering the Museum during load-in and load-out.

Qualifications and Requirements:

  • Able to lift up to 25 pounds and to stand up to 5 hours
  • Must have reliable transportation to and from the Museum
  • Must have reliable form of communication (phone, email)
  • Able to work early mornings, evenings, weekends, and holidays
  • Strong customer service skills
  • Experience in a fast-paced, high-stress environment

 Qualified applicants, please send your resume and cover letter to igarcia@sdnhm.org. No phone calls or drop in visits.

Security Officer(s) - Unarmed, Uniformed

We are seeking enthusiastic and friendly part time security officers to make sure our Museum, guests and employees are safe. This is not an entry-level security officer position. Applicant should have two to five years solid security experience, preferably in a cultural institution setting.

Related military service and/or previous law enforcement experience will be considered in part to satisfy this requirement.

Applicant must:

 * Possess a valid California Guard Card and current First-Aid/CPR certification; these certifications must be kept current for the duration of employment.

Weekends, holidays, and some evenings are required.

Additional on-site, exhibit-specific training will be provided. Uniforms and uniform maintenance will also be provided.

Qualified applicants, please send your resume, cover letter and salary requirements to igarcia@sdnhm.org

Membership Manager

Our Institutional Advancement Department is seeking for a passionate mission supporting Membership Manager. He/she is responsible for managing the overall Museum membership program. This includes the development and implementation of strategies to attain the Museum’s annual membership goals. Responsibilities include coordinating all member events, processing memberships, running membership cards, renewals and lapsed notices, tracking membership statistics and managing membership customer service. Must have superb attention to detail and strong analytical skills.  Donor database experience required, Raiser’s Edge or Altru experience preferred. Must have working knowledge of Microsoft Office software, including Outlook, Excel and Word. This is a full-time position and reports to the VP of Institutional Advancement.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

Plan and manage the Museum’s membership program- 40%

  • Conceptualize, design, and implement strategies involving membership development and targeted campaigns as well as other strategies to broaden the program’s audience.
  • Manage overall retention, upgrade, and acquisition programs and promotions.
  • Research and recommend new benefit strategies.
  • Manage all membership activities and events, including exhibition openings and annual meeting.
  • Design and execute communication pieces to foster membership retention and growth.
  • Create a system for and implement structured, ongoing activities to upgrade general members into the upper-level membership programs
  • Work closely with the Public Programs team to cross-promote Museum activities
  • Work closely with Visitor Services and Store to make recommendations regarding on-site membership sales methods, promotions and procedures.
  • Write all materials related to membership activities, including but not limited to: renewal notices, lapsed notices, new cards, membership brochures, invitations and benefit explanation. 
  • Contribute to topic selection and writing for e-mail newsletters, website, social media and print materials related to membership.
    • Manage membership website content.
    • Create and manage membership calendar for all mailing and events.
    • Recommend and coordinate all activities related to membership dues increases and changes.
  • Work closely with Communications Department to develop all membership collateral materials, including the coordination of membership specific exhibit and public program promotions.
  • Create, send and analyze all member surveys; make recommendations based on results.
  • Work closely with team to determine pricing, promotions and other activities related to up-charge exhibitions.
  • Train and supervise volunteers who assist with membership tasks, including, but not limited to assembling new member packets, making outgoing calls to new and lapsed members
  • Work closely with Balboa Park team to coordinate and promote the Balboa Park Explorer program.
  • Maintain and manage annual income and expense budget.
  • Create and make recommendations for membership processes and procedures

Membership customer service and fulfillment- 40%

  • Enter into Raiser’s Edge all membership renewals, gifts of membership, new members.
  • Run membership thank you letters and membership cards; fulfillment of current member benefits
  • Track and run membership renewals and lapsed letters; works with mail house to manage overall process; develop and implement online renewal strategy
  • Answer the membership phone line and respond to member inquiries
  • Coordinate RSVPs and registration for all membership events
  • Process and fulfill all gifts of membership

Data entry, analysis and reports - 15%

  • Review and update memberships from Patron Edge and Patron Edge Online
  • Send daily/weekly membership reports
  • Work closely with the Database Manager to keep Raiser’s Edge updated and well-maintained;
  • Run monthly membership reports for Board of Directors
  • Update constituent records, including e-mail addresses, address changes, relationships, demographics, attributes, etc.
  • Write queries and develop reports.
  • Track and analyze membership demographics, participation and trends; utilize database to analyze and report on member patterns and tests approaches to determine what methods are most effective.

Other- 5%

  • Assist with departmental policies and procedures related to position.
  • Assist with other department projects as assigned

Qualifications and Requirements

  • Bachelor’s degree
  • At least two years professional nonprofit fundraising experience, preferably with a museum membership program.
  • Excellent communication skills, both written and verbal, including the ability to present information in a variety of formats
  • Demonstrated ability to resolve problems with grace and diplomacy
  • Ability to keep track of the overall picture while maintaining accuracy and attention to detail in a variety of situations
  • Ability to work well independently and creatively within a team environment
  • Demonstrated organizational and time management skills
  • Ability to complete projects accurately and completely within deadlines
  • Excellent computer skills including experience with Microsoft Word, Excel and Raiser’s Edge/Altru.

Please send cover letter, resume, and salary requirements to ebates@sdnhm.org for consideration.